Privacy Policy
1. Who This Policy Applies To
This Privacy Policy explains how SetUp Event Rentals collects, uses, stores, and protects personal information when you visit our website, request a quote, or engage our event services.
2. Information We Collect
We may collect information you provide directly, including:
- Name, email address, phone number, and preferred contact method.
- Event details such as date, location, guest count, budget range, and service requirements.
- Messages and other details submitted through forms, email, WhatsApp, or phone communication.
3. How We Use Your Information
We use collected information to prepare proposals, manage bookings, coordinate event delivery, communicate updates, improve our service quality, and respond to support or inquiry requests.
4. Sharing of Information
We do not sell personal data. We may share limited information with trusted partners, staff, and vendors only when necessary to plan, deliver, or support your event and related services.
5. Data Retention
We retain information only for as long as needed for active client service, record-keeping, legal obligations, dispute resolution, and business operations.
6. Data Security
We use reasonable administrative and technical safeguards to protect personal information from unauthorized access, disclosure, or loss. No online system can be guaranteed as fully secure.
7. Your Rights
You may request access, correction, or deletion of your personal information, subject to legal and operational requirements. To make a request, contact us using the details below.
8. Third-Party Services
Our website may use third-party tools for communication, form handling, or performance functions. These providers process data under their own terms and privacy practices.
9. Updates to This Policy
We may update this policy from time to time. Any changes will be published on this page with an updated effective date.
10. Contact
For privacy-related questions, contact us at setupeventrentals@gmail.com or call +233 54 294 1376.